Development of Crowd-sourcing System for the Local Sharing of Social Resources
Roles
Participated as a UX Researcher (Ongoing project) at KAIST
Establishing design guidelines for crowd-sourcing system for the local sharing of social resources
Goals
Drawing potential policy needs of young single households in Daejeon
Developing a public service design concept for young single households in Daejeon
Details
Funded by KAIST and Korean Government
Led interviews to explore the needs of young single households in Daejeon
Established service design and UX/UI design requirements for crowd-sourcing system for the local sharing of social resources
paper to be submitted
The texts written on the app are translated in English
Problems
How can we engage people in the communities?
We built a crowd-sourcing system for the local sharing of social resources to encourage citizens to engage in community
Process
Understanding current states
Current policies for single households in South Korea
Trend research for young single households
Mining opportunities
Defined potential policy domains for young single households in Daejeon, Korea
Conducted stakeholders interviews and user studies (Lifestyle mapping workshop)
In-depth User Study
Conducted an user participatory probe study using Instagram STORY function
Collect 1,500 dietary logs
Qualitative coding analysis
We identified 10 motivational factors for the mutual help service
Developing a service concept
Mutual help matching service (App) for dietary life of young single households
Throughout the user survey,
We found that users were willing to share their social resources but they had no way to know if their neighbors wanted the resources.
Also, they wanted to customize the resources and negotiate with neighbors within the system.
5. Defining User Sequence
6. Service / UI Design
7. Developing a prototype
We developed a prototype and are planning to conduct a user study with it.
Poom means ‘in Someone's arms’ in Korean.
Brief System UI
8. Evaluation (in 2023)
In 2023, we are going to conduct a quantitative/qualitative evaluation with designers and citizens to validate the efficacy of the system.
